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Roberto Colon

Roberto Colon

Education & Enterprise Technology Solutions Specialist

Columbus, Ohio (43065) United States (Ohio)
Employed Open to opportunities
In this current business environment, it is more important than ever for education, corporate and government entities to have the understanding and guidance when it comes to technology decisions. Integrating hybrid solutions, including support for unified communications, is necessary to support the needs of both clients and customers. I help my customers and clients make educated decisions to provide value and return on investment in this complicated world of technology. From the classroom to the conference board room, you can rely on my 20+ years of experience to lead your company down the right path.

CTS- InfoComm Certified Technology Specialist
DMC-E-4K- Crestron DigitalMedia Certified Engineer
Microsoft Teams Rooms Solutions Sales Specialist
  • Regional Sales Manager supporting the education market vertical. Responsible for 4.5 states in the Ohio Valley region supporting over 300+ school accounts in both K-12 and Higher Education.
  • 100% quota achievement for the territory in 1st full year of support.
  • Work collaboratively with key education account customers to recommend technology solutions that fit their schools needs and ecosystem.
  • Daily tracking of sales opportunities and interactions with schools in Salesforce
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  • Regional Sales Manager supporting the dealer channel network and enterprise/corporate customers.
  • Worked directly with our dealer account managers, sales engineers and integrator management/ownership to grow their business around Crestron and its technology portfolio.
  • 100% quota achievement for FY 2018 and FY 2019 in my territory supporting Ohio, West Virginia and Western Pennsylvania.
  • Direct end user support with our large corporate and education customers to help them succeed with Crestron technologies and ecosystem
  • Daily tracking of sales opportunities and interactions with dealers and customers in Salesforce
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  • Responsible for the administrative management of staff who support the core learning environments and technology for the Fisher College of Business campus. I set strategy, direction and service standards for classroom and learning space technologies.
  • Oversee all technical design of classrooms and learning spaces, system integration and installation, client/vendor communication and project documentation. This includes planning for all future spaces, including flexible learning areas where TEAL and SCALE-UP concepts are considered.
  • Working with the Educational Technologies team, I help manage all component infrastructure for the FCOB video conferencing plant which supports our distance learning program to the OSU satellite campuses. This includes all web conferencing applications in classrooms and learning spaces. We've also been instrumental in our classroom lecture capture systems utilizing Mediasite and integrating with Ohio State's LMS.
  • Co-Managed the technology updates and planning for the Mason Hall renovation in 2010. I worked directly with all architects, planning committees, vendors and stakeholders to ensure all areas were installed and completed on schedule.
  • Manager of $500K departmental fiscal budget. This includes all budget projections and planning for all equipment refresh cycles.
  • Member of the Educational Technologies Department, Fisher College of Business.
  • Responsible for the maintenance and service of the classroom technology plant for all FCOB classrooms and learning spaces.
  • Managed all deployment and implementation of lecture capture for the college using Panopto as our primary application.
  • Managed all component infrastructure for FCOB video conferencing plant. This includes all Cisco and Polycom components.
  • Responsible for entire network infrastructure including security, design, maintenance, and upgrades.
  • Managed a 60 user environment including helpdesk
  • Performed upgrade and overhaul of complete network which included new servers, router, switches, firewall, patch panels, racks, network cables and jacks

MIS, Finance

Miami University

September 1994 to August 1999
Five year focused education with computers and information systems as main concentration.
  • Certified Technology Specialist (CTS)
    Member of InfoComm International
  • Crestron DMC-E-4K
    Crestron DigitalMedia Certified Engineer
  • Extron AV Associate
  • Microsoft Teams Rooms Solutions Sales Specialist (Pending)
    Expert
  • Relationship Management
    Work in conjunction with all departments and centers to recommend solutions including resource needs, timelines and targeted benefits
    Expert
  • Service Performance
    Expert
  • Team Leadership
    Goal oriented with leader that is trustworthy, objective and fair
    Expert
  • Planning and Organizing
    Expert
  • Result Oriented
    Ability to achieve the target within a given timeframe
    Expert
  • Critical thinking
    Exceptional decision making and problem solving skills
    Expert
  • Effective presentation skills
    Expert
  • Web Conferencing-Teams/Zoom
    Support for all Carmen Connect, Skype and additional web conferencing applications used by FCOB faculty, staff and students
    Expert
  • Unified Communication Desgin
    Expert
  • Salesforce
    Expert
  • Hybrid Room System Support/Design
    Expert
  • Control Systems-Crestron
    Design, programming, maintenance and commissioning of all systems
    Expert
  • Highspot Marketing Web Tool
    Expert
  • AV System Design/Programming
    Advanced
  • Lecture Capture/Distance Learning
    Design and setup of all classroom lecture capture systems including Vaddio AutoTrak automated camera tracking system
    Expert
  • Wireless Presentation Systems
    Implementation and testing of numerous components and apps for wireless presentation in classrooms and conference rooms
    Advanced
  • Digital Signage
    Configuration and setup of BrightSign digital signage players and TightRope Carousel signage content management and scheduling system
    Expert
  • Low Voltage Integration
    Proficient in all wire termination and testing of network and video wires used for AV installations
    Expert
  • LAN-WAN
    Extensive knowledge of enterprise network structures
    Advanced
  • Project Documentation
    Ability to read and interpret construction and project documents
    Expert
  • 2014 Fisher College of Business Undergraduate Programs Staff Employee Award for providing superior service
  • 2010 Fisher College of Business Cindy Coydendale MAX staff employee of the year award
  • 100% Sales Quota Club FY18 & FY19